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Microsoft Dynamics CRM (Archived)

Cancellation of activities on a Disqualified Lead (CRM 2016)

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Posted on by Microsoft Employee

Hello,

I have a need to cancel all activities that are attached to a Lead at the same time that the said Lead is disqualified.  The problem with this is that you cannot cancel activities on a Lead that is disqualified.  I thought of going down the plugin route but there is no Disqualified event for an entity.  Does anyone know a neat way that I can achieve this

Thanks in advance.

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  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Cancellation of activities on a Disqualified Lead (CRM 2016)

    Hello,

    You should try using SetState/SetStateDynamicEntity messages.

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