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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / System Message 6364 D...
Microsoft Dynamics SL (Archived)

System Message 6364 Documents are unable to be voided in this Screen (AP Document Maintenance)

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Posted on by Community Member Microsoft Employee

Hi Everyone,

I have a quick question,  earlier we had an employee submit a subcontract payment that was erroneous.  It was approved before anyone noticed it.  One of our employees in AP has attempted to void the document in the AP document maintenance screen, but when she tries, she receives "System Message 6364  Documents are unable to be voided in this screen".  I have a hunch what she is trying to do would break the accounting documentation trail and the system is fighting her, but am unsure as how to proceed to rectify the issue.  If anyone has some insight I would greatly appreciate it.

Thank You

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  • Arti007 Profile Picture
    Arti007 60 on at
    RE: System Message 6364 Documents are unable to be voided in this Screen (AP Document Maintenance)

    yes, got it. Thank you @Chuck Otis!!

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: System Message 6364 Documents are unable to be voided in this Screen (AP Document Maintenance)

    The AP Document Maintenance Screen is a Maintenance Screen.  No processes can be performed in this screen.  If you want to reverse a voucher you should create a Debit Adjustment in the Voucher and Adj Entry Screen.

    Please let me know if you have any further questions.

    Chuck Otis

    Winxnet

  • Arti007 Profile Picture
    Arti007 60 on at
    RE: System Message 6364 Documents are unable to be voided in this Screen (AP Document Maintenance)

    please let me know if you got any answer. I'm trying to reverse the AP voucher. Please let me know if it's possible,if yes then how?I'm new to SL.

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