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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / General Journal workfl...
Small and medium business | Business Central, N...
Suggested answer

General Journal workflow approval

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Posted on by Swoolley 5

We have clients that typically create one General Journal batch for each user and the users create their entries over and over in those batches.  I have a client that is doing this but would like to setup an approval workflow on all general journal batches.  The issue we are running into is that once the batch is submitted for approval it cannot be used again until the approval is completed.  Sometimes these approvals may take a few days to get approved so they can get access back to their batch.

Has anyone run into this scenario before?  If so, how did you handle it?  Obviously the users could create a new batch every time they want to post stuff, but I am concerned about performance when their batch list becomes very large.  Any thoughts?

  • AleAlonso Profile Picture
    AleAlonso 196 on at
    RE: General Journal workflow approval

    Morning yzhums,

    I'm wondering if you could help me, I'm trying to get the Pending Approval field checked when the Journal is sent for approval. I've added "Set document status to Pending Approval." as a response when the approval is requested (I've used the General Journal Line Approval Workflow). The problem is that I'm getting this error: "Record type Gen. Journal Line is not supported by thus workflow response.". My workflow does not any condition, so I think the reason of the error message is because the "Pending Approval" field on a Journal is not the same "Status" field on a Purchase Order/Purchase Quote. Have you ever managed to get the Pending Approval box checked with a Journal approval process?

    Many thanks

    Alejandra Alonso

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 999 Moderator on at
    RE: General Journal workflow approval

    I think that the lines waiting for approval are added to the approval entry table.

    You should check there if you can find them.

    Have you checked if you get an errror if you send the journal to approval, edit it, apporove it and then try to post it ?

  • Swoolley Profile Picture
    Swoolley 5 on at
    RE: General Journal workflow approval

    Thank you for the input.  This may be a workable solution.  The only thing I notice, and this also happened on the batch level approval, is after you submit the line for approval it is still editable.  Is there a way to make the lines that are awaiting approval to be inactive?  

    Additionally, looking at the available fields for the general journal lines I dont see a flag that indicates a certain line is waiting for approval.  Is there some indicator that you are aware of that would show the user the line has already been submitted for approval?

    Thanks again for the assistance.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 79,326 Super User 2025 Season 1 on at
    RE: General Journal workflow approval

    Hi, try to use General Journal Line Approval Workflow. In this way, you can filter out the lines pending approval, when you want to process other lines.

    pastedimage1658364540804v1.png

    Also as far as I know, adding multiple batches doesn't affect performance.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Francisco Bedolla Profile Picture
    Francisco Bedolla 1,117 on at
    RE: General Journal workflow approval

    In the workflows, can you see the Flow related to lines? If you can do, try those ones, setup for one user and renové o put inactive his batch approval wf and when a user asks for approval in the jornal, tell him to select approve lines or selected lines instead batch

  • Swoolley Profile Picture
    Swoolley 5 on at
    RE: General Journal workflow approval

    Francisco,

    Currently they are setup as batch approvals.

    Seth

  • Francisco Bedolla Profile Picture
    Francisco Bedolla 1,117 on at
    RE: General Journal workflow approval

    You can create "batch approval" and "line approval"

    Which one are you using?

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