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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Why save is gone in in...
Microsoft Dynamics CRM (Archived)

Why save is gone in infinite loop.

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Posted on by EmployeeOcta 6

I am creating the opportunity and after filling the form trying to save it, but it's remaining unsaved and just round blue dotted circle revolves around save button continuously.

why this is happening , can anyone help me in resolving this.

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I have the same question (0)
  • joman Profile Picture
    joman 617 on at

    Good day. May be there is some synch plug-in or process, witch is working much time on save event?

  • EmployeeOcta Profile Picture
    EmployeeOcta 6 on at

    How to resolve this then,

  • EmployeeOcta Profile Picture
    EmployeeOcta 6 on at

    Also i have written below line of code in the execute method.

    if (context.Depth > 1)

                   {

                       return;

                   }

    why still there is an issue.

  • EmployeeOcta Profile Picture
    EmployeeOcta 6 on at

    Above code is in the create of another entity which is subgrid on the current form.

    so i believe above code is not to do anything with this.

  • EmployeeOcta Profile Picture
    EmployeeOcta 6 on at

    while checking in system jobs getting below error.

    System.InvalidOperationException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B62B1D14

    Plugin Trace:-

    Microsoft.Crm.Asynchronous.Workflow: Microsoft.Crm.Workflow.WorkflowExpansionPlugin.

    Error Message:

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.InvalidOperationException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B62B1D14Detail:
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
    <ErrorCode>-2147220970</ErrorCode>
    <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>System.InvalidOperationException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B62B1D14</Message>
    <Timestamp>2017-06-29T06:06:35.0164431Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText>[Microsoft.Crm.Asynchronous.Workflow: Microsoft.Crm.Workflow.WorkflowExpansionPlugin]
    [1539b512-0e10-e711-80ec-005056971933: ]
    </TraceText>
    </OrganizationServiceFault>
    at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)
    at Microsoft.Crm.Extensibility.InprocessServiceProxy.ExecuteCore(OrganizationRequest request)
    at Microsoft.Crm.Workflow.WorkflowExpansionPlugin.Execute(IServiceProvider serviceProvider)
    at Microsoft.Crm.Asynchronous.V5ProxyPlugin.Execute(IServiceProvider serviceProvider)
    at Microsoft.Crm.Asynchronous.EventOperation.InvokePlugin(AsyncExecutionContext context, IPlugin pluginInstance)

  • joman Profile Picture
    joman 617 on at

    First of all, try to disable your plug-in and save. If it'll help, then problem is in it.

    When you can try debug it.

    [quote user="EmployeeOcta"]

    if (context.Depth > 1)

                   {

                       return;

                   }

    [/quote]

    This is not a reason of loop. If this will be a reason, then loop will be 8 or 12 times and then will be a error. I think, that it some else huge job in it.

  • EmployeeOcta Profile Picture
    EmployeeOcta 6 on at

    Yes Joman,

    I have typed the error which i find in the system job.

  • joman Profile Picture
    joman 617 on at

    unfortunately we can't debug Microsoft.Crm.Workflow.WorkflowExpansionPlugin

    So

    Try to restart async service.

    Try to disable your plugin.

    If something will help, you need to search, what make an exception.

  • EmployeeOcta Profile Picture
    EmployeeOcta 6 on at

    I tried with above mentioned things but nothing is working .

    shall i restart the server if it will help.

  • ashlega Profile Picture
    ashlega 34,477 on at

    Hi,

     that error you posted is mentioning async operation, so I'm not sure it would be affecting "save" in any way.

     Are there any custom javascripts or business rules?

     If you have other opportunity forms, try one of those maybe? (if you don't, create another one without any javascript web resources and see how that works)

     Are there any custom plugins?

     Did you try F12 (debugging tools) to see if a javascript error shows up when you click "save"?

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