Error generated on saving a record

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Posted on by Julian Richardson

I have a custom entity Programme which is associated with Account. When trying to add a new Programme I get Unhandled exception: Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault] Message: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.

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Rawish Kumar 13,758 on at

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RE: Error generated on saving a record

Hi Julian,

looks like you have a plugin code running on creation of "Programme" entity.

and in that code a key "field/attribute" is being reference which is not there in the "target" or the retrieved collection.

community.dynamics.com/.../the-given-key-was-not-present-in-the-dictionary-what-it-means-and-how-to-avoid-it

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Sreevalli 3,256 on at

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RE: Error generated on saving a record

Hi,

Do you have account lookup field on the form and you are filling it before saving?

Share more details on relationship type and any code behind on save/create.

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gupta.ambar2009@gma... 797 on at

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RE: Error generated on saving a record

hello ,

Please check contain ,before retrieve any attribute ,like below

if(Entity.attribute.contains("Attribute"))

{

// then fetch here

myEnttiy["Attribute"] =Entity.getAttributevalue<type>("Attribute");

}

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Julian Richardson on at

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RE: Error generated on saving a record

The error started yesterday midday. We are on v9.0

It worked fine before then.

I have a custom entity called Programme. Its accessed via a subgrid from the Account form

It opens.

Selecting ADD NEW PROGRAMME it opens the New Programme form, adds the Account name and has a lookup for Programme type. On selecting Programme Name and trying to save the record I get the error message provided.

If I go direct to the Programme Module and do NEW, and the do a lookup on Account name and then do the lookup for the Programme name, the record then saves without a problem. When I then go back to my Account record the new programme does not appear in the subgrid view, it has to be added by finding it via ADD EXISTING PROGRAMME.

The Project Name Skills was added direct from the New Programme form and added using ADD EXISTING PROGRAMME, the other two were added correctly via the subgrid on the Account form (top screenshot)

Just tried adding the same subgrid to the contact form and although it links to the Main contact rather than Account it works fine so it seems to be something relating to the association between Account and Programme ( Sorry I'm new to both the community and this level of fault diagnosis)

As far as I know there are no plugins associated with the Programme entity I only built it a few weeks ago.

Hope this helps.

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Julian Richardson on at

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RE: Error generated on saving a record

Hi Sreevalli.

There is an Account lookup and it is filled automatically. The only other field required is Programme Name. This is another lookup.

Thanks

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Sreevalli 3,256 on at

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RE: Error generated on saving a record

Hi,

line from above message, Selecting ADD NEW PROGRAMME it opens the New Programme form, adds the Account name and has a lookup for Programme type. On selecting Programme Name and trying to save the record I get the error message provided. Are you able to see the newly created record from view/advance find. if not then that means there is an asynchronous which is failing to save the record, but you could not able to see the error while saving.

if this is the case then check for asynchronous workflows and plugins.

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Julian Richardson on at

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RE: Error generated on saving a record

Hi Sreevalli. It does not seem to be creating the Programme record. However I have just created a copy of the Programme form, I removed the Account Look field from the form and it now saves correctly so although it does populate the Account name field correctly,the error does seem to be related to creating the link between the new record and the parent account via the Account lookup field. Does that make sense?

regards.

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Sreevalli 3,256 on at

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RE: Error generated on saving a record

Hi Julian,

For me it sounds like linking issue, as you are able to save the record without account details, isn't it?

How about creating programme after removing account lookup details, through sub grid, check it?

What is the behaviour on account lookup update on programme form?

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Julian Richardson on at

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RE: Error generated on saving a record

Hi Sreevalli.

Its not the field, I just created a new Account lookup field called 'New Account' field and using that also gives the same error message.

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Dynamics365 Rocker 7,755 on at

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RE: Error generated on saving a record

You have to update your code.

You have to add an if condition wherever you are using account.

You code will look like below:

if(entity.contains("accountid"))

{

var account=Entity.getAttributevalue<type>("accountid")

}

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