Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics RMS (Archived)

ARE CUSTOMER DONATIONS COUNTED AS CUSTOMERS?

Posted on by Microsoft Employee

Looking for some clarification.  If I'm wrong tell me - Here was the question posed to me:

"if a donation is tendered separate from a sale does the donation transaction effect customer count? Another words are donations counted as customers?"

My answer:

"If it prints a receipt, if it assigns a transaction number then Yes."

Background:

My agency permits individual customer monetary donations, which are received at same cash registers used to tender sales.  Using the "donation" key does ring up the donation as a sale, does print receipt, does assign transaction number.

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ARE CUSTOMER DONATIONS COUNTED AS CUSTOMERS?

    Yes you are correct,  Any time a sale is rung up, it is counted as a transaction, which in turns affects the number on the Z-report for customer count.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans