Dynamics Community Forum Thread Details

What Licenses?

Hi All,

We are using Dynamics Customer Engagement Plan, that is PSA, Sales, etc..

We only use PSA and Sales and as you know the licensing has changed for PSA due to Project Operations.

However we are not ready to transition yet but I need to license some more users in PSA.

Team Members licenses won't work any longer due to the changeover.

Will Project Operations licenses still work with PSA?
If not what options do I have?

Also, can a Project Operations license act as a base license for the Sales Pro Addon?

Thanks,

Jason

Hi JasonTwi，

Maybe you can refer following link:

Dynamics 365 Project Operations: What PSA users need to know | proMX

What will happen to Dynamics 365 Project Service Automation?

Microsoft stopped selling PSA from 1 October, 2020 when Project Operations became available. Since then, it has not been possible to purchase any new PSA licenses. Users can continue to renew existing PSA licenses until October 1, 2021.

Support and updates for PSA will cease in October 2024. All roadmap investments and enhancements for PSA will be done through Project Operations.

How can PSA users transition to the new app?

PSA users will not be faced with immediate disruption. Instead, they will have between two (CSP contracts) and four years (Enterprise Agreement contracts) to transition to Project Operations.

Microsoft and partners like proMX will work with PSA users to make sure they can make the switch at their own pace. Once they are ready to move, they will be offered migration tools.

With its 2021 release wave 1 plan, Microsoft promised a frictionless data upgrade from PSA to PO. Public preview of the necessary functionalities will start in September 2021, there is no date for their general availability yet. For users it means that they need to wait for more information. Microsoft promises there will be enough time for switching from PSA to PO, though.

Or you can go following page to ask more detailed information:

Project Operations Pricing | Microsoft Dynamics 365

Regards,

Leah Ju

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