web
You’re offline. This is a read only version of the page.
close
Skip to main content
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Item Serial number not...
Small and medium business | Business Central, N...
Suggested answer

Item Serial number not select in Assembly order with warehouse setup(Sales Order).

(4) ShareShare
ReportReport
Posted on by Inkey Solutions 2,075

Greetings... 

I want to sale a item(main item) which include assembly BOM (sub item 1 and sub item-2) & Item tracking (Code : SNALL)

with warehouse process (with Directed Put-Away and Pick).

 Here, I'm trying to select serial numbers for sub items in assembly order with warehouse process, but system throws error.

 Steps I followed  for this process

 1. Create Sales order for main item(which include Assembly BOM of sub item 1 & sub item-2).

 

After selecting Item, Warehouse and quantity in sales order Qty. to Assemble and Reserved quantity auto populated by system.

 2. In assembly order trying to select serial number for sub item 1.

But System throws error message : "You cannot select more than 0 units."

 

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
location card.png
I have the same question (0)
  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,201 on at
    Item Serial number not select in Assembly order with warehouse setup(Sales Order).

    Hi there,

    Thanks for the detailed walkthrough and screenshots—this really helps in understanding the issue. You're encountering a common challenge when working with assembly orders, serial number tracking, and advanced warehouse setups.

    Summary of the Issue:

    • You’re creating a Sales Order for an item with an Assembly BOM.
    • The system correctly populates the Qty. to Assemble to Order.
    • You attempt to assign serial numbers to sub-items via the Item Tracking Lines.
    • However, when trying to select entries, the system throws the error:
      "You cannot select more than 0 units."

    Root Cause:

    This error typically occurs when the available quantity in the bin or location is zero, or when the system cannot reserve inventory due to warehouse configuration constraints.

    Recommendations:

    1. Check Bin Content and Availability
      In the "Select Entries" screen, verify that the Available Quantity is greater than zero for the selected serial numbers. If it's zero, the system will block selection.

    2. Location Setup
      If your location uses Directed Put-away and Pick, Business Central expects inventory movements to be handled via warehouse documents (e.g., picks, put-aways). This can interfere with direct serial number assignment in assembly orders.

    3. Use of Warehouse Bins
      Ensure that the bin content is correctly updated and that the items are physically and logically available in the expected bin. If not, consider adjusting inventory or using a warehouse journal to correct the bin content.

    4. Assembly Order Configuration
      Try creating the assembly order manually and assigning the serial numbers before posting. This gives you more control over the process and may bypass the automated restrictions.

    5. Reservation Entries
      Use the Reservation Entries page to manually reserve the serial numbers for the sub-items before attempting to assign them in the assembly order.

    6. Custom Flow or Extension
      If this is a recurring scenario, you might consider a custom extension that allows more flexible handling of serial numbers in assembly orders with warehouse integration.

    Suggested Workaround:

    If possible, test the same flow in a location without advanced warehouse features (i.e., no bins or directed put-away/pick). This can help isolate whether the issue is due to warehouse configuration or item tracking setup.

    Let me know if this helps!
    If it solves your issue, please mark this answer as accepted so others can benefit too. 😊

    Best regards,
    Daniele

  • Montassar Krichi Profile Picture
    Montassar Krichi 231 on at
    Item Serial number not select in Assembly order with warehouse setup(Sales Order).
    Hi,
    You're trying to manually assign serial numbers to sub-items in an Assembly Order that originates from a Sales Order, and the system is warehouse-enabled with Directed Put-away and Pick.
    When Directed Put-away and Pick is enabled for a location (like ADVANCE), Business Central uses advanced warehouse processes. This means:
    • Inventory movements are handled by warehouse documents (like Picks and Shipments),
    • You cannot manually assign serial numbers in the Assembly Order,
    • The system requires you to assign serial numbers during the Warehouse Pick stage.
     Correct Process (Warehouse-Enabled Locations)
    Step-by-step fix:
    1. Release the Assembly Order (Status = "Released")
    2.  Create a Warehouse Pick:
      • Go to Warehouse Picks > New Pick
      • Or use Create Pick from the Assembly Order
    3. In the Pick Lines, open the Item Tracking Lines
      • Select available serial numbers from inventory
      • Assign the serial number(s) properly
    4. Register the Warehouse Pick
      • This posts the consumption and assigns the serials
    5. Return to the Assembly Order
      • The serial numbers are now linked and consumption is ready
    If the warehouse process is too complex for simple assembly:
    • Use a different Location Code (without Directed Put-away & Pick)

     
  • Suggested answer
    Sohail Ahmed Profile Picture
    Sohail Ahmed 10,958 Super User 2025 Season 2 on at
    Item Serial number not select in Assembly order with warehouse setup(Sales Order).
    This issue occurs because when using Directed Put-away and Pick, Business Central expects serial numbers to be handled through warehouse documents, not directly on the assembly order.
     
    🔧 Workaround: You’ll need to create a warehouse pick for the components, and assign serial numbers during the picking process, not manually on the assembly order.
     
    ✅ This ensures proper tracking and reservation based on WMS flows.
     
    Mark below checkbox to make this answer Verified if it helps you.
     
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Responsible AI policies for the Community

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Sohail Ahmed Profile Picture

Sohail Ahmed 2,899 Super User 2025 Season 2

#2
Sumit Singh Profile Picture

Sumit Singh 2,444

#3
Jeffrey Bulanadi Profile Picture

Jeffrey Bulanadi 2,304

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans