Dynamics 365 :Error on Interactive Hub for mandatory fields through Business Rule

(0) Share

Report

Posted on by Community Member Microsoft Employee

NOTE: Stream and Education both are option set fields.

This behavior is observed only on Interactive Hub and not on the Web Client.

Functionality Description: On Contact form, we have a business rule which makes “Stream” field mandatory and visible when the “Education” field has certain value Yes . Otherwise, the Stream field is non -mandatory, hidden and the value is cleared.

Issue: When the Stream is mandatory and is visible , and we save the Contact form without entering any value is Stream field then an error is shown which is not the usual Mandatory field’s error. A Business Process Error is shown with the schema name of the field in the error coming from the business rule.

Although the behavior being correct, the text of the error is incorrect and it is coming out of the box. Please check the screenshot below.