Disable Contact creation from Customer Card

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Posted on by cliffdani16

Hi,

Is there any possibilities to prevent contact creation while creating a Customer Card?

In our scenario we maintain contact cards for opportunities and CRM related work and Customer Card for financial purpose. We create Leads as opportunities from contact cards and confirmed orders as Sales Orders from Customer Card. So we need to avoid these duplication when creating the Customer Card.

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Dynamics 365 Business Central

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Nitin Verma 21,812 Moderator on at

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Hi,

Yes you can do that you have to consult with your developer to prevent this,

There is a function is available In customer table, you can call as per below while inserting new Customer record.

SetInsertFromContact(false)
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Amit Baru 3,043 on at

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Hi,

For this you have to do customization for that.

Regards

Amit Sharma
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AD-22040756-1 668 on at

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The above replies are wrong. You do not need a customization for this. In the Marketing Setup Page, under Bus. Relations Code ensure the Customer Code is empty. If this code is empty, when you create a Customer the system will not create a Contact.

The caveat of this is that you will need to manually connect a customer to a contact on the contact card, if required.

Look at the bottom of this link: stoneridgesoftware.com/.../
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IB-29041624-0 1,191 Moderator on at

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Nintin and Andy4209 are right here.

No need to customize this functionality. It is controlled by setup.
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YUN ZHU 103,829 Super User 2026 Season 2 on at

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Hi, I also tested it before, hope the following helps.

Automatically create contacts when creating customers/vendors/bank accounts:

https://yzhums.com/21949/

Thanks.

ZHU
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Shathika Karunaratne 6 on at

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Hi,

yes, it is possible. the event for creating a contact while creating a customer is as below (Point 1),

In order to skip that event (Point 2), you can create an event subscriber as below,

[EventSubscriber(ObjectType::Codeunit, 5056, 'OnBeforeInsertNewContact', '', true, true)] local procedure OnBeforeInsertNewContactCustomer(var Customer: Record Customer; LocalCall: Boolean; var IsHandled: Boolean) begin IsHandled := true; end;
cliffdani16 5 on at

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Thanks yzhums andy4029 as you suggested this can be done in Marketing Setup and i was looking for functional solution as well. Tested it on the env.

Shathika Karunaratne customization also works for this

Thank you for the support everyone!!!