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I have several questions around our current GP 10.0 set-up and how we can expand on existing functionality OR receive additional functionality through a GP upgrade to 2010 or 2013. Help with ANY of the below questions would be appreciated!
1) We have limited flexibility around customizing accounts with unique identifiers.
a. How do we add fields or unique identifiers by account? What additional functionality will Extender give us? Is this the best option?
b. Currently we are using a 3rd party to generate customized fields within Customer and Item Maintenance – Are we able to replace our 3rd party with existing GP functions?
c. We would also like to add fields above and beyond our current customization set-up. What is our best option for addition of unique account-specific fields?
2) Currently, we do not utilize GP for all sales tax needs. We need to drill down into food vs non-food within jurisdiction, and our current GP set-up will not allow for this type of customization.
a. Are there options within GP 10.0 to expand on existing sales tax set-up?
b. Do GP 2010 or 2013 offer more capabilities and/or customization around sales tax?
3) We do not currently track commission within GP.
a. What options are you aware of for handling complex commission structures/matrices within GP?
b. Have you heard of Echotech or companies like Echotech? If so, would you recommend them?
4) eConnect/SmartConnect versus GP web services
a. Why would we use eConnect or SmartConnect over GP’s built in web services? Are there limitations to the built in web services?
b. Are the GP web services included in GP 2010 and higher?
c. How do we go about installing the web services?
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