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Customer Engagement Plan on Partner Action Pack - Marketing Quota!

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Posted on by DataZero

Ive just became a MSFT Partner and got a Action Pack, including Dynamics 365 Customer Engagement Plan, with a fully operacional dyn Marketing app! After installing on an environment, I get ZERO marketing QUOTA!

does anyone know with are any quota available on these types of licenses? Dyn CE on Partner Action Pack???

kindly,

Henrique

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JBloys 10 on at

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RE: Customer Engagement Plan on Partner Action Pack - Marketing Quota!

Have you got some feed back to share me ? We are at the same step...

Kindly, Jonathan
Barry-ASPC 5 on at

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RE: Customer Engagement Plan on Partner Action Pack - Marketing Quota!

We have the same problem. Did anyone find a solution to this? I spoke to Dynamics Sales support who said they could not answer question and a ticket would need to be open with the Marketing support group.
DataZero 10 on at

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RE: Customer Engagement Plan on Partner Action Pack - Marketing Quota!

still not find the specific info on these documents!
tcogle 5 on at

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RE: Customer Engagement Plan on Partner Action Pack - Marketing Quota!

We are having the identical issue stated above. We are a brand new Partner with Action Pack licenses. All of our Marketing quotas state zero. Any guidance is appreciated!
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Nya 29,058 on at

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RE: Customer Engagement Plan on Partner Action Pack - Marketing Quota!

Hi,

Here are two articles that explains the licenses for Microsoft Action Pack Subscription partners and the contact quota in marketing, in which you can find the answers you are looking for.

License table for Microsoft Action Pack Subscription partners

Dynamics 365 Licensing Guide (from Page 32)

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya