web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Recurring customer free-text-invoice cannot be posted (button greyed out)

(0) ShareShare
ReportReport
Posted on by 322

Dear all

we have an issue with posting the recurring free text invoices. We created it according to the provided manual from Microsoft. 

https://docs.microsoft.com/de-de/dynamicsax-2012/appuser-itpro/key-tasks-recurring-free-text-invoices

When we open the free text invoice the button “Post” is greyed out and not clickable.

We checked everything we could think of that would be a cause to this issue, but so far we have not found it. Is it possible that we are missing some setup, that we are currently not thinking of? 

We managed to post the invoice with the recurring invoice lines (it gets sent to the batch queue first, but it will be posted eventually). But for us it would be of more use if we were able to post the invoices directly in the free text invoices overview.

Your help is most appreciated! Thanks a lot in advance! 

Katy

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Katy,

    What is the AX build number that you operate?

    Do you have any modifications in your environment that could be responsible for this?

    What role do you have?

    Do you have a role assigned that allows you posting invoices?

    Best regards,

    Ludwig

  • Suggested answer
    SREEPRIYA KOLAGANI Profile Picture
    on at

    Hi Katy,

    Please check if  there is Free text invoice work flow in place? Does the user has admin rights or any restricted rights?

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

    Regards,

    Sreepriya.

    Note: This post is my own opinion and does not necessarily reflect the opinion or view of my company.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 592 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 478 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 305 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans