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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Control accounts. Enab...
Finance | Project Operations, Human Resources, ...
Suggested answer

Control accounts. Enable manual entry

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Posted on by Hossam Z. EL Hassan 12

Hi, 

We have historical balance the we need to move to a control main account. This account is currently marked "don't allow for manual entry". What is the best way to handle this issue. Should I ask the user to wait after office hours, then I remove the check for "don't allow for manual entry". Ask the user to post the GL entry and then enable  "don't allow for manual entry" again.

This control account is Trade Accounts Receivable. Should I use the Customer to ledger reconciliation report to confirm that the GL entries didn't create any issues?

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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,884 Super User 2025 Season 1 on at
    RE: Control accounts. Enable manual entry

    Hi Hossam,

    Can you explain more about the historical balance? Do you know the customer accounts related to these balances? If so, you can create a general journal and post the balance via account type 'customer'.

    If the customers might not be known, why would you post then on this account?

  • Suggested answer
    Sheela Ningappa Profile Picture
    Sheela Ningappa on at
    RE: Control accounts. Enable manual entry

    HI,

    I Second with the below suggestions that we should not make changes on the control accounts and this leads to reconciliation difference. You should make alternative methods like reversing the original journal and post with correct amounts.

    Thanks,

    Sheela

  • Suggested answer
    A.Prasanna Profile Picture
    A.Prasanna 8,179 on at
    RE: Control accounts. Enable manual entry

    Unticking will do your requirements but is not good practice, Most of the time the account you are trying to allow manual postings attached with Posting Profile. What will happen after some time (if you don't have ways to track) no one will able to explain where those entries came from and why. So it's better to use alternative ways rather than direct posts into Control accounts.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Control accounts. Enable manual entry

    I would recommend creating a separate 'sub-account' that is summarized into the same financial statement line and that allows for manual entries.

    Locking and unlocking accounts and making postings on them will often result in the standard reconciliation reports showing a difference. Would not recommend doing that.

    Best regards,

    Ludwig

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