Skip to main content



No record found.

Dynamics 365 Community / Forums / Commerce forum / Pin for Customer Loyal...
Commerce forum

Pin for Customer Loyalty Card

Posted on by

Hi there, 

Is there a way to require a pin to be entered when a customer presents a loyalty card at POS?

The customer will need to enter their individual pin before being able to redeem points off of their loyalty card. 

Thank you. 

  • Verified answer
    Oksana Kovaliova Profile Picture
    Oksana Kovaliova 3,586 on at
    RE: Pin for Customer Loyalty Card

    Hi Lauren, Steven is right - it is retail extension to have such functionality in POS, not a standard

  • Verified answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Pin for Customer Loyalty Card

    By my understand, there are no way to achieve it with standard behavior. Suggest you talking with your partner team. It is need do customization for it.

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,995 Super User

Martin Dráb Profile Picture

Martin Dráb 225,610 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans