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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Sales order warranty
Finance | Project Operations, Human Resources, ...
Answered

Sales order warranty

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Posted on by Mustafa Quraitem 75
Hi, 
 
What is the standard function for warranty, starting from sale transaction itself till issue material under warranty period?
 
Is it configured in item itself or in Sales order?
 
Rgds
Mostafa 
Categories:
Dynamics 365 Finance
I have the same question (0)
  • Adis Profile Picture
    Adis 6,595 Super User 2026 Season 1 on at
    Hi,
     
    Which application you are using, Finance & Operations (SCM) or another one?
     

    Kind regards, Adis

     

    If this helped, please mark it as "Verified" for others facing the same issue

    Keep in mind that it is possible to mark more than one answer as verified

  • Mustafa Quraitem Profile Picture
    Mustafa Quraitem 75 on at
     Dynamics F&O - Sales & marketing module
  • Verified answer
    Zain Mehmood Profile Picture
    Zain Mehmood 4,189 Most Valuable Professional on at

    Hi Mostafa,

    In standard D365 SCM (Supply Chain Management), warranty management isn’t a full-fledged out-of-the-box process, but If deeper warranty tracking and automation is needed (e.g., warranty entitlements, automated validation), customization or an ISV solution is typically required.

    Also, D365 offers OOB functionality for Field service, it offers robust warranty management. 

    Let me know if you’re using Field Service or Project Operations — they provide richer warranty/service contract handling.

    Regards,

    Zain 

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