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Small and medium business | Business Central, N...
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External Doc. Number validation causing issues with deletion

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In the Purchase and Payables setup, we have External Doc. No. Mandatory enabled.
 
When you open a new invoice and attempt to exit out without finishing, we get an error message that the vendor invoice number needs to be populated and it won't let you exit until you populate the field. If you need to later delete that invoice, whether it was submitted for approval or not, that vendor invoice number can't be removed because you will receive the validation error message again. This means it hits the posted invoice table with that same invoice number and later cause a validation issue. 
 
So now we have the issue where when you attempt to re-enter the invoice, you have to enter in some kind of designation that classifies it as unique (-A). This is an issue for the Vendors because they are questioning why that is necessary and this is also becoming an issue as we attempt to clean up after a hectic go live. The auditors are also having an issue with this. 
 
Has anyone else experienced this?
Is there a way to cut off that validation when you are deleting an invoice? Is there a way to only have the validation triggered when submiting an invoice for approval or when posting an invoice? 
  • External Doc. Number validation causing issues with deletion
    There are multiple extensions that have been added, I will get our new developer to vet this issue. Thank you for your replies
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    External Doc. Number validation causing issues with deletion
    Hi, I also think it's a customization issue.
    The standard will only be judged at the time of posting. You can try again after uninstalling the extension in Sandbox.
    Standard Error:
     
    Hope this helps.
    Thanks
    ZHU
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    External Doc. Number validation causing issues with deletion
    Do you have any customizations in your system?
    The behavior you describe is not standard Business Central behavior.
    The check for external document number should happen on posting / approval.

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