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Finance | Project Operations, Human Resources, ...
Suggested Answer

Open in Excel not working

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Posted on by

Hello,

When i tired to use open in excel I got this error on excel file.

Are some settings missing and which settings need to be checked?
Could you help me about this?
3718.excel.png
I have the same question (0)
  • Suggested answer
    Ramit Paul Profile Picture
    22,805 Most Valuable Professional on at

    Hi,

    Do you have excel extended access? it require the excel on premise access.

  • Community Member Profile Picture
    on at

    Yes I think so.What should I check on system?

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi jeanne9339,

    Can you sign out from excel Add-In and close all the browser.

    8600813.png

    And Then click Reload, once it is reloaded then try to sign-in again with your login credentials.

    5754434.PNG

    Please make sure all other credentials details are properly defined like Server URL and follow the instruction mentioned on below MS docs in case if you are missing anything.

    docs.microsoft.com/.../use-excel-add-in

  • André Arnaud de Calavon Profile Picture
    304,708 Super User 2026 Season 1 on at

    Hi Jeanne9339,

    Was the environment running or recently started? Does this user have correct permissions to access the data entities? What roles are assigned? Is this a cloud hosted environment or on-premise environment?

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi  jeanne9339,

    Just randomly came to my mind, Can you also check if this user has following roles assigned.

    1. Office integration power user

    2. System external user

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