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Customer experience | Sales, Customer Insights,...
Answered

Company name field not being filled out for Contact after form submission

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Posted on by 75

Hello,

I have an Account name field included on a form, however, when a Contact fills out this field, it does not appear in the system. What could be the problem here?

Thanks in advance.

All the best, Marianna

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  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi Marianna,

    The Account field in Contact entity is a lookup field and cannot be input directly.

    To configure a lookup field in Marketing Form, please refer to the answer to the following issue:

    (+) Populating lookup field in marketing form with data from custom entity - Dynamics 365 Marketing Forum Community Forum

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