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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How to close partially...
Small and medium business | Business Central, N...
Suggested answer

How to close partially received purchase order in dynamics 365 business central.

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Posted on by NG Stephen 10

Hi Team,

We have  purchase orders that are partially received  and we wish to close them to prevent from further receipt, as the vendor cant deliver the remaining. Kindly help as we wish to close all the underdelivered Purchase order.

Regards,

Ng Stephen.

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to close partially received purchase order in dynamics 365 business central.

    Helen,

    Can you send a pic of the Error message and of the purchase order lines.

    Thanks,

    Steve

  • Helen French Profile Picture
    Helen French 15 on at
    RE: How to close partially received purchase order in dynamics 365 business central.

    Hi

    we have been trying to do this to clear up old purchase orders no longer required but get an error message saying that the quantity received must be equal to zero. why would this be please?

    Thank you

    Helen

  • Suggested answer
    JAngle Profile Picture
    JAngle 63 on at
    RE: How to close partially received purchase order in dynamics 365 business central.

    Steve’s approach is the one for doing it standard. Would add in you might want to archive the original order in case you can to review vendor performance in reporting.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to close partially received purchase order in dynamics 365 business central.

    Ng,

    When a Purchase Order is partially Received and you would like to close out the remaining unreceived quantities follow these steps:

    1. Locate the Purchase Order

    2. If the remaining quantity for the Item Line (Purchase Line) will NOT be received and other Lines will be, ReOpen the Purchase Order and on the Item Line change the Quantity to match the Received Quantity.  Release the Purchase Order.

    3. If the ENTIRE remaining quantity for the Purchase Order will NOT be received, first YOU MUST have INVOICED the Received Quantity. Then click the Trash Can icon to delete the Purchase Order document.

    pastedimage1610991993824v1.png

    Hope this helps.

    Thanks,

    Steve

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