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Microsoft Dynamics AX (Archived)

Unable to Close out Order

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Posted on by 160

Hello team, 

I am working on closing an order in 2009. On the order line, it is showing the delivered quantity has been invoiced, but also shows an on-going remainder of 1. I want to the remainder removed and the order closed. whenever i attempt to close then it shows the info log below.

Kindly assist with this. Thanks

Packing.png

2018_2D00_09_2D00_17_5F00_09h57_5F00_37.png

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  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    What did you enter in the sales order line section? An additional negative quantity or did you simply modify the quantity that you saw there?

    It would be great if you could describe the steps that you made and that triggered the message in more detail.

    Many thanks and best regards,

    Ludwig

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