Posted and paid vendor invoice still stuck in ExFlow / Docuform in Dynamics 365 F&O.

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Posted on by KP-14111413-0

The invoice shows voucher API-20027647 and keeps giving the message:

“The voucher is already attached to invoice approval journal number JBN-20049944.”

Even though the invoice is fully posted and paid, the ExFlow document will not clear or delete.

The approval workflow appears completed, but the document is still linked to the old invoice approval journal, preventing cleanup in ExFlow Document Form All.

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Dynamics 365 Finance

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SL-23080902-0 45 on at

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Its possible to change the status in exflow (this will only update the status on the invoice in exflow)

Go to Exflow document form, choose edit on the invoice and press change status

See pictures enclosed.

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CU28041307-0 22 on at

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Hi

I don't really understand what you mean by Exflow can not be clean.

Does this invoice exist in another approver journal? With status invoiced? Is it duplicae?

How is it paid? As per my understanding, the invoice needs to be in status invoiced in order to be paid.

But here are my suggestions:

1. Is it connected with PO? Then maybe the matching with PR is not done correctly

2. Are there more than one line? Maybe not all are approved

3. Fin.dim? Are they all there?

Now that is paid, you can maybe discuss with the finance team and decide how to proceed. But the next steps are either to remove it from the invoice approver and try to fix it or create a CN.

BR

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