web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Add "Connect Sequence" to contact subgrid

(0) ShareShare
ReportReport
Posted on by 190

Hello,

I want to add the "Connect Sequence" action to the contact subgrid on the account form.

See image below: I have a dropdown with multiple actions, but "Connect Sequence" isn't an option here.

How do I add in the new action here?

Thank you in advance.

pastedimage1664357774314v1.png

I have the same question (0)
  • Suggested answer
    CRMJetty Profile Picture
    3,512 on at
    RE: Add "Connect Sequence" to contact subgrid

    Hi dynamicsgs ,

    You can add new action(ribbon button) in sub grid action dropdown by using ribbon workbench in D365.

    Note: In ribbon, to modify entity ribbon solution will be needed, so if your entity in default customization(solution) then you need to create new solution and add that entity in that solution and use this solution in workbench to modify ribbons.

    There will be 3 sections available in Ribbon after installation of solution in ribbon editor:
    1) Home: From home section you can add/edit/delete ribbon actions for entity list view.
    2) Subgrid: From sub grid section you can add/edit/delete ribbon actions for entity sub grid ribbon actions.
    3) Form: From form section you can add/edit/delete ribbon actions for entity forms ribbon actions.

    Please refer below links to modify ribbons and add new ribbon action for subgrid:
    https://ribbonworkbench.uservoice.com/knowledgebase/articles/71374-1-getting-started-with-the-ribbon-workbench
    https://www.c-sharpcorner.com/article/ribbon-workbench-in-dynamics-365/#:~:text=The%20Ribbon%20Workbench%20for%20MS,to%20the%20old%20'toolbar'
    https://www.cloudfronts.com/blog/d365-enterprise/adding-a-button-on-ribbon-and-on-click-opens-quick-create-form-using-ribbon-workbench-in-xrm-toolbox/
    https://www.youtube.com/watch?v=MRj0h_KJsVU

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Portal.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 258

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 182

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 125 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans