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Configuring CRM Dynamics 2016

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Posted on by Community Member Microsoft Employee

When I try to connect the Outlook client to on-premises CRM it fails at authentication. The log file errors are:

Client configuration failed with the exception : Cannot start the Microsoft Dynamics CRM for Outlook Configuration Wizard because the configuration file C:\Program Files (x86)\Microsoft Dynamics CRM\Default_Client_Config.xml is not valid. Contact your system administrator. at Microsoft.Crm.Application.Outlook.Config.CommandLineArgs.ParseConfigFile(String configFileName, Deployments& deployments)
at Microsoft.Crm.Application.Outlook.Config.ClientConfig.ParseDefaultConfigFile(Deployments& deployments)

and

Error connecting to URL: {0} Exception: {1}| http://cm/myorg/XRMServices/2011/Organization.svc, System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'cm/.../Organization.svc;sdkversion=8'. ---> System.Net.WebException: The remote name could not be resolved: 'cm'
at System.Net.HttpWebRequest.GetResponse()

Thanks

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RE: Configuring CRM Dynamics 2016

Outlook for on-premise CRM requires Internet facing Deployment. Have you done that?

technet.microsoft.com/.../dn946901.aspx;MSPPError=-2147217396#To deploy to Dynamics 365 on-premises users

IFD config:

technet.microsoft.com/.../gg188602.aspx