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Change the behaviour of the phone button in phone number fields

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Posted on by Dextoaar

Hello there,

I have removed phone calls from the activity timeline and we have custom activity types more aligned to our business process. However, when a user clicks on the phone number button it intiates a teams call and also opens up a new phone call activity. Is there any way to change this behaviour? Does anyone have any suggestions on what to look into ?

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Leah Ju Microsoft Employee on at

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Hi，

By button do you mean this icon?

Unfortunately, we can't customize it,

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