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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Change the behaviour o...
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Change the behaviour of the phone button in phone number fields

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Posted on by Dextoaar
Hello there, 

I have removed phone calls from the activity timeline and we have custom activity types more aligned to our business process. However, when a user clicks on the phone number button it intiates a teams call and also opens up a new phone call activity. Is there any way to change this behaviour? Does anyone have any suggestions on what to look into ?
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Change the behaviour of the phone button in phone number fields
    Hi，
    By button do you mean this icon?
    Unfortunately, we can't customize it,

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