web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Cannot completely act...
Supply chain | Supply Chain Management, Commerce
Answered

Cannot completely activate CPOS

(0) ShareShare
ReportReport
Posted on by Ett 545

Hi All,

I am activating a new CPOS, preactivation is passed. But we cannot completely activate the rest. Error says "the user has no permission to activate device"

pastedimage1656909254257v2.png

pastedimage1656909193438v1.png

Could you please give me some advise?

Ett

Thanks

I have the same question (0)
  • Verified answer
    Mats K. Profile Picture
    Mats K. 87 on at

    Hi EET,

    Double check that the worker have the correct permissions. Make sure that the "manage device = yes" and "Manager privileges = yes".

    The run the 1060 job.

    MK

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X Microsoft Employee on at

    Hi ETT,

    Have you assigned permissions to this user?

    Please see if you have followed the settings in the documentation below:

    Manage activation accounts and validate devices - Commerce | Dynamics 365 | Microsoft Docs

    Best Regards,

    Charlotte Xu

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 287

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 212 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 145 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans