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Microsoft Dynamics GP (Archived)

Printer problems

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We installed a new printer and now vendor checks are not correctly alligned.  Can't figure out where to modify this.  Any suggestions?

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  • Suggested answer
    Ahtasham01 Profile Picture
    Ahtasham01 5 on at
    RE: Printer problems

    Few things lead to frustration quicker than when you need to print something in a pinch, and your printer doesn’t want to cooperate (and it won’t tell you why either!) While streaky lines across your images or faded text is one hassle, dealing with a printer that won’t even acknowledge you exist is another. Whether you’re getting an error message that doesn’t sync up with reality or your printer is giving you the silent treatment, knowing where to start when your printer won’t print can relieve some of that frustration.

    Specific troubleshooting solutions will vary depending on your printer model, but once you understand some common issues, you can quickly search and find fixes specific to your unit. Manufacturers offer online resources to help you work through your most troubling printer issues.
    I hope this Printer guideline will help you alot.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Printer problems

    Are you printing with a laser or dot matrix printer? Is the cheque stationey standard a4 or letter size? You may have to define a custom paper size for the new printer if your cheque stationery is not standard size If it is a standard size, yo would expect the cheques to print correctly, so it could just be that the wrong paper size is selected at print time. Can you look at the defaults for the old printer? This will tell you exactly what you need to re-create for the new printer.

    If you can't get them to print correctly, then your only option is to re-modify the cheque layout.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Printer problems

    Charles,

    I guess your old printer was printing checks correctly right? If that is the case, then you have to check your new printer print settings and compare the same with your old printer print settings. If it just has to do with changing the paper format to letter / A4 you can very much do the same in the print settings. If it has to do with the check format, then you have to realign the check to the new format. 

     

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