Microsoft Dynamics GP (Archived)

Can't Uninstall GP 10.0

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Posted on by Community Member

Hello,

I am trying to uninstall GP and am running into some issues.

We can't remove the program from the uninstall programs in control panel we received the following error:

" A specified argument was out of the range of valid values. Parameter name:genericpath"

I also get this error when trying to remove "A cross-industry financial management solution for mid market segment businesses" installer package as it states in the blog below. I also could not find " Business Solutions" to remove it from the Registry.

http://dynamicsgpblogster.blogspot.com/2008/11/how-to-uninstall-microsoft-dynamics-gp.html

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Thomas Newcomb 1,810 on at

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Hi ShellyAnn!

I have been able to perform some research on the error that you are experiencing. I would recommend performing a Repair on the program and then try to uninstall it. From a few of the cases I am seeing in my research a repair has resolved this error message.

If the repair doesn't work I would recommend creating a support incident with us here at Microsoft so we would be able to stream in and review the error and perform some testing.

Please let me know how everything goes!

~Thomas Newcomb

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Microsoft Dynamics GP Support

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This posting is provided "AS IS" with no warranties, and confers no rights

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Thomas Newcomb 1,810 on at

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Hi ShellyAnn!

I just wanted to see if this issue have been resolved or if you are needing any further assistance on this?

Please let me know!

~Thomas Newcomb

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Microsoft Dynamics GP Support

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This posting is provided "AS IS" with no warranties, and confers no rights

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soma 24,410 on at

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Have you tried to repaired and uninstall GP?

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Redbeard 12,931 on at

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I experienced the same issue you reported recently, and the repair operation and then uninstall worked.

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Community Member on at

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Hello,

We did run a repair on GP, we were still unable to uninstall it. The customer has reimaged the machine and reinstalled GP successfully.

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