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Microsoft Dynamics CRM (Archived)
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ErrorMessage:Microsoft.Crm.CrmArgumentNullException: mailboxAccessConfiguration - in On premise

Posted on by 20

Hi everyone,

we are facing this issue in our Dev Environment. Can anyone know how to solve this issue?

Host server : A Microsoft Dynamics CRM Asynchronous Processing Service operation of type <GUID> has failed
Organization ID: JobId: <GUID> OrgId:<GUID> JobType:50; ErrorMessage:Microsoft.Crm.CrmArgumentNullException: mailboxAccessConfiguration ---> System.ArgumentNullException: Value cannot be null.
Parameter name: mailboxAccessConfiguration
--- End of inner exception stack trace ---
at Microsoft.Crm.Asynchronous.EmailConnector.CrmSdkRequestExecutor..ctor(IOrganizationService crmOrganizationService, IActivityProviderContext activityProviderContext, IMailboxAccessConfiguration mailboxAccessConfiguration)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase..ctor(IEmailProviderContext context, IMailboxDataAccessFactory mailboxDataAccessFactory)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.AddActivityToInvalidEmailProvider(Entity activity, Guid mailboxId)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.ProcessEmail(Entity email)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.GetProviders()
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityOperation.InternalExecute(ActivityAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteCommand(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager) ErrorAction:Fail Exception:Unhandled Exception: Microsoft.Crm.CrmArgumentNullException: mailboxAccessConfiguration
at Microsoft.Crm.Asynchronous.EmailConnector.CrmSdkRequestExecutor..ctor(IOrganizationService crmOrganizationService, IActivityProviderContext activityProviderContext, IMailboxAccessConfiguration mailboxAccessConfiguration)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingEmailProviderBase..ctor(IEmailProviderContext context, IMailboxDataAccessFactory mailboxDataAccessFactory)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.AddActivityToInvalidEmailProvider(Entity activity, Guid mailboxId)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.ProcessEmail(Entity email)
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityProviderFactory.GetProviders()
at Microsoft.Crm.Asynchronous.EmailConnector.OutgoingActivityOperation.InternalExecute(ActivityAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteCommand(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory)
at Microsoft.Crm.Asynchronous.PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager)
Inner Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: mailboxAccessConfiguration


Organization Unique Name: %4
Error code: %5
Error description: %6

Any suggestion will be really appreciated. Thank you in advance

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