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Microsoft Dynamics GP (Archived)

GP 2018 not printing collated invoices

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Posted on by 75,850 Moderator

We just upgraded a client to GP 2018. They use AR invoices to send to clients. Prior to the upgrade when they printed they could set the number of copies to 3 and they would get three copies of the first invoices followed by three copies of the second and finally followed by three copies of the third invoice. Now they get the first invoice then the second and then the third and then it repeats. In other words they were getting 1-1-1,2-2-2 and 3-3-3. Now they get 1-2-3,1-2-3 and 1-2-3. The only change was the GP upgrade. Is there any way to get GP 2018 to print the previous way?

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  • MG-16101311-0 Profile Picture
    26,225 on at

    Isn't copies and collation a function of the printer? I went to Microsoft Dynamics GP > Print Setup... and selected my Printer, then clicked on the Properties... button. I then clicked on Advanced... and was able to change the copy count and ask that it prints collated. I then printed any document out of GP and was able to get the results you described above. Can you check if that's your case?

  • Richard Wheeler Profile Picture
    75,850 Moderator on at

    That is where it gets strange. The collation option was there under GP2015 but not under GP2018. I know this makes no sense. I am going to check with their IT staff about this.

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