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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Unapply Voided Payment...
Microsoft Dynamics GP (Archived)

Unapply Voided Payment in AR

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Posted on by Angel Nuñez

A payment was applied to an invoice then voided, but it remained applied to the invoice.

Is there any way to unapply a voided payment?

PSTL would pop an error saying "voided transactions cannot be unapplied".

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  • Verified answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    Hello Angel

    In such cases, I have always went for the SQL to handle such issues. Technically speaking, you will have to delete the apply records, and adjust the current transaction amount for both the payment and associated invoice/ invoices (to which this payment is applied)

    To provide further in-depth clarification, here is the scripts to consider:

    You might need to reconsider the value set to the current transaction amount in the first update statement depending on your case.

     -- In order to ensure to adjust the applied and current transaction amount for the invoice 

    UPDATE RM20101
    SET CURTRXAM = 0
    WHERE DOCNUMBR = 'invoice number'

     -- In order to ensure that the void status is set correctly along with the date
    UPDATE dbo.RM20101
    SET CURTRXAM = 0,
        VOIDSTTS = 1,
        VOIDDATE = DOCDATE
    WHERE DOCNUMBR = 'voided payment number'

     -- In order to delete the apply record

    DELETE FROM dbo.RM20201 
    WHERE APFRDCNM = 'voided payment number'   

     

    Once all the updates above are applied, check the apply details from the inquiry screen for further assurance.

    Your feedback is highly appreciated, 

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    Angel Nuñez

    Is this resolved ?

    Your feedback is highly appreciated,

  • Angel Nuñez Profile Picture
    Angel Nuñez on at

    I'm sorry for the delayed response. Yes this solved the problem.

    Thanks Mahmoud

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