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Customer experience | Sales, Customer Insights,...
Suggested Answer

Which certifications are helpful to be done for CRM professional

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Posted on by 6

Hello All Experts,

I need to understand which certification is good to go ahead .

any help will be appreciable.

I have the same question (0)
  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi EmployeOcta, I hope you are doing good.

    For starting and getting used to Microsoft Dynamics CRM, I strongly recommend this certification:

    Microsoft Certified: Dynamics 365 Fundamentals (CRM) - Learn | Microsoft Docs

    If this is helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Suggested answer
    David Worner Profile Picture
    15 on at

    Hi EmployeOcta,

    If you’re a functional consultant and offer your services in Microsoft Dynamics 365 sales, or developer looking to polish your consulting skillsets, the

    [Dropped the link - advertisement]

    To earn the credentials of Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate you have to pass the PL-200 and MB-210 exams

    Good Luck in your CRM exams and professional career.

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