web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Deferred revenue amoun...
Microsoft Dynamics AX (Archived)

Deferred revenue amount on packing slip with wrong amount

(0) ShareShare
ReportReport
Posted on by Community Member

Hi everybody,

Does anyone face this issue below: 

When posting packing slip, system recorded to a wrong amount into packing slip revenue, packing slip tax  (is more than a calculated amount significantly).

Item model group:

Post to Deferred Revenue Account on Sales Delivery: Checked

5661.ask.PNG

Correct amount should be: 10.800*3.000= 32.400.400 instead of 36.336.448.598,13.

Please give me your opinion!

Many thanks.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi tanaka123,

    Can you check the sales price & sales price model that is setup for your item in the released products form? Has this sales price been changed / overwritten in the sales order? Please also check the quantity for which this sales order has been recorded to ensure that no unit issue arose.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Thank you so much.

    Actually, Unit price is set up for per line.

    And I thought amount is calculated = Unit price * Delivered quantity. But the result is different.

    Do you have any idea?

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi tanaka123,

    Can this be related to a unit issue such as entering the price for example per 1000 instead of per 100?

    The difference seems to be so huge in your case that I can only suspect that a unit issue or a system bug might be responsible for this outcome.

    Can you replicated the issue in a demo/test environment?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    I cannot reproduce this issue. As you said, it seems like a Microsoft bug in R2.

    Thank you!

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi tanaka123,

    Can you debug this problem with the help of a developer?

    It would be great if you could keep us updated here so that also other community members can benefit from your findings?

    Many thanks and best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
CP04-islander Profile Picture

CP04-islander 39

#2
Michel ROY Profile Picture

Michel ROY 14

#3
imran ul haq Profile Picture

imran ul haq 8

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans