Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

(1) Share

Report

Posted on by nk156

178

Hi,

I have verified the following,

1. I have system administrator role.

2. I have submitted the vendor payment workflow using user name A

3. I have assigned the appropriate role to approver username (B) and have assigned the required duties and privileges.

When login to B, I am unable to view Approve/Reject options under the Workflow dropdown. Please advise, what I may be missing.

Immediate advice is much appreciated.

Thanks,

Neeta

I have the same question (0)

All responses (7)

Answers (1)

Waed Ayyad 8,952 Super User 2025 Season 2 on at

Like (0)

Report

Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

Hi,

Can you check the history of the workflow? Who is the pending approver of workflow?

Thanks,

Waed Ayyad

Was this reply helpful? Yes No
nk156 178 on at

Like (2)

Report

Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

Hi Waed,

Its created by my and I have changed the login to approve it. Below is the history screenshot

Thanks

Was this reply helpful? Yes No
Suggested answer

Waed Ayyad 8,952 Super User 2025 Season 2 on at

Like (0)

Report

Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

Hi,

Are you sure that the workflow batch jobs are running? Can you check workflow jobs? Also is the batch service running?

Thanks,

Waed Ayyad

If this helped, please mark it as "Verified" for others facing the same issue

Was this reply helpful? Yes No
nk156 178 on at

Like (2)

Report

Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

Hi Waed,

I have checked that the workflow batch jobs are running, however no batch job history is displayed. Also I have noticed that in the Workflow history, the Reassign button is greyed. No user id is displayed to whom the workflow is assigned when initially submitted.

Also, please on how to run the batch servicing.

Thanks,

Neeta

Was this reply helpful? Yes No
Suggested answer

Waed Ayyad 8,952 Super User 2025 Season 2 on at

Like (0)

Report

Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

.

Was this reply helpful? Yes No
Suggested answer

BillurSamdancioglu 19,036 Most Valuable Professional on at

Like (0)

Report

Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

Hi,

Are you sure that your user is in the list of WF approvers?

Was this reply helpful? Yes No
Verified answer

nk156 178 on at

Like (2)

Report

Unable to view Approve/Reject options under Workflow dropdown on the Vendor Payment Journal form

Hi, this is resolved. Cleared the cache and it worked. Thanks

Was this reply helpful? Yes No