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Microsoft Dynamics 365 | Integration, Dataverse...
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Model driven app visible only to Users in Parent business unit

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I have a Model driven app "Team Member App" that has got the required security roles at the app level.

Enabled Read option for "Model-driven app" under "Customizations"  tab in the "Security Role".

When tried to access this app, the app is not visible to the respective security role...It is only visible to System admin role.....any idea what the issue here please

  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at
    RE: Model driven app visible only to Users in Parent business unit

    Hi Sashi Kumar,

    According to my tests, it is not enough to assign "Model-driven app".

    It is recommended that you give the user the "basic user" security role, which allows the user to have read-only access to the app.

    In my experience, whenever I need to create a new security role, I copy an existing role (basic user, system customize) and then make changes to the copy.

    Also, don't forget to add users and assign corresponding security roles in the environment.

  • Suggested answer
    Bipin D365 Profile Picture
    28,961 Moderator on at
    RE: Model driven app visible only to Users in Parent business unit

    Hi,

    A user who has only the read privilege on the Model-driven App table, must also have the associated security role(s) that are assigned to the app (or equivalent).

    learn.microsoft.com/.../app-visibility-privileges

    Also, check below troubleshooting guide

    meganvwalker.com/.../

  • Suggested answer
    Adrian Begovich Profile Picture
    1,019 Super User 2025 Season 1 on at
    RE: Model driven app visible only to Users in Parent business unit

    Hi Sashi Kumar,

    I recommend using the user app access checker to determine the cause of the issue.

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