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Suggested answer

How to delete a checklist? (Trying to delete an onboarding HR checklist but it wont delete?)

Posted on by 281

Hi, 

I want to delete a test onboarding checklist that I created, however when I select the checklist and press delete an error pops up which says "Business process template cannot be deleted while dependent Business process exist. Delete dependent Business process and try again". 

I've gone into previous employees which I've assigned the checklist to in the past and deleted it from their profile and I still get the same problem. I went into business processes and there is nothing there as well? 

I've also looked into the excel worksheet folder but can't seem to find anything that correlates with business process.

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Hopefully someone can provide some guidance?

  • Suggested answer
    naneurrutia Profile Picture
    naneurrutia 212 User Group Leader on at
    RE: How to delete a checklist? (Trying to delete an onboarding HR checklist but it wont delete?)

    If you want to delete a checklist you will need to make sure that all tasks assigned have been completed or deleted. If you don´t follow that step you won't be able to delete the checklist itself.

  • Henry G Smith Profile Picture
    Henry G Smith 281 on at
    RE: How to delete a checklist? (Trying to delete an onboarding HR checklist but it wont delete?)

    Hi Parag Chapre ,

    Sorry to bring this up so late.

    I've opened up Onboarding worker checklist header and removed the row - actually no rows are populating in the workbook. I am still getting the same error when I try to delete the checklist.

    Thank you,

    Henry

  • Suggested answer
    Parag Chapre Profile Picture
    Parag Chapre 12,271 Most Valuable Professional on at
    RE: How to delete a checklist? (Trying to delete an onboarding HR checklist but it wont delete?)

    Hi HSDynamics,

    Please check the entity: Onboarding worker checklist header in excel workbook designer and remove the complete row where you can see your checklist from the excel and publish the changes.

    After that, you can able to delete your checklist.

  • Henry G Smith Profile Picture
    Henry G Smith 281 on at
    RE: How to delete a checklist? (Trying to delete an onboarding HR checklist but it wont delete?)

    Hi Judy,

    Thank you for the reply.

    Unfortunately the link you provided doesn't seem to solve my issue :(

    Thanks for trying.

  • Suggested answer
    huijij Profile Picture
    huijij 19,811 on at
    RE: How to delete a checklist? (Trying to delete an onboarding HR checklist but it wont delete?)

    Hi HSDynamics,

    Please check the link to see if it helps:

    support.microsoft.com/.../business-process-flow-deletion-fails-due-to-an-unknown-dependency-5a121a79-c163-894a-5dd5-9fafd701d435

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