Scheduled Payments

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Posted on by tentwistle

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Hi Everyone-

I just have a few quick questions regarding the Scheduled Payments and how it works exactly.

1) How do you know if a Scheduled Payment has been posted? I can see the Scheduled Payment on my AP Historical Aged Trial Balance but not in the G/L. Could this mean it was posted to the Payables Subledger but not to the G/L? (I know this seems unlikely but unfortunately has happened before.)

2) How do I reverse a Scheduled Payment? (I say Scheduled Payment because this was literally set up for one payment...) Nothing is applied to this Scheduled Payment so it is still Open. I noticed I cannot simply void the Scheduled Payment. However, I do not understand what will happen if I delete the Schedule Payment. Will it create a reversing journal entry in the Payables Subledger to offset the Scheduled Payment?

Any help would be greatly appreciated!

Thank you,

tentwistle

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Jen M. 350 on at

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Re: Scheduled Payments

Hello,

Please reference Knowledge Base searching on scheduled payments to potentially resolve this issue you are experiencing. There are a number of different articles that could be helpful in resolving your issue. To view this Knowledge Base article on CustomerSource you will need to be enrolled in a Microsoft Dynamics service or support plan. To find out if you are enrolled in a service or support plan or for more information please contact your Microsoft partner.

Thanks

Jen
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