web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / SL 2015 CU2 TraceLog-4...
Microsoft Dynamics SL (Archived)

SL 2015 CU2 TraceLog-4.0.dll login errors on terminal server

(0) ShareShare
ReportReport
Posted on by Community Member

Getting MSDynamicsSL.exe - System Error:

The program can't start because TraceLog-4.0.dll is missing from your computer.  Try reinstalling the program to fix this problem.

Uninstalled and reinstalled.  Same issue.

Thanks,

Chuck

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Issue still unresolved.

  • CFROTON Profile Picture
    CFROTON 4,710 on at

    Chuck,

    Thank you for posting this issue to the community forum. We have not seen this issue in Support and would like to ask a few questions to get a better idea of the issue.

    - What is the operating system on the server? or workstation that you are seeing this error returned?

    - Is this a virtual server?

    - Are you launching SL directly on the server or from a separate client (in the title it is noted "on terminal server"), but it is not clear if it is truly when launching SL on the WTS, or from a RDS client launching the SL client on the WTS.

    - What else is installed on this terminal server? It looks like Tracelog is included when you install the WDK, Visual Studio and Windows SDK for desktop apps.

    Please let us know.

    Thank you,

    Carolyn

    MSDSL Technical Support

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Carolyn

    I opened a support case to resolve.

    I have been told that SL2015 and Crystal have conflicts so I had to do the following:

    Putting the Crystal .dlls into a Crystal folder usually works. Let’s try this and see if the issue persists: In the new Crystal folder locate the Tracelog-4-0.dll and copy it out into the C:\Windows\SysWow64 folder.

  • Community Member Profile Picture
    Community Member on at

    Hi Chuck.

    I'm facing the same problem.

    Could you solve your issue with the instructions given by Microsoft people ?

    Thanks.

    Liliana.

  • Community Member Profile Picture
    Community Member on at

    Yes.  See above.  Crystal and SL 2015 have conflicts.

    Good luck!

    Chuck

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics SL (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans