Dynamics CRM Post Reply Send Email

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Posted on by Community Member Microsoft Employee

I have a requirement where i need to send emails to users tagged in a post. For this i have written a workflow and a plugin where i am calling a workflow on post created and in plugin i am splitting the tagged entry and returning the users collection to send email. The problem now i am facing is when we get a reply to any post i am not getting any event or handler. Even i am not able to understand the name of the entity where the post replies are captured. any help would be appreciated. Thanks in advance.

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Community Member Microsoft Employee on at

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RE: Dynamics CRM Post Reply Send Email

Hi Andy Ran. Thanks for the prompt response. If PostComment is the entity then i dont get the entity during workflow creation(in the entity selection process) and neither i see this entity the custom solutions under entities section.
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Andy Ran 295 on at

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RE: Dynamics CRM Post Reply Send Email

I think PostComment is the entity which stand for post reply. You can register the plugin on its create. Please refer to following links:

docs.microsoft.com/.../introduction-activity-feeds

docs.microsoft.com/.../sample-collaborate-with-activity-feeds