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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics CRM Post Repl...
Microsoft Dynamics CRM (Archived)

Dynamics CRM Post Reply Send Email

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Posted on by Community Member

I have a requirement where i need to send emails to users tagged in a post. For this i have written a workflow and a plugin where i am calling a workflow on post created and in plugin i am splitting the tagged entry and returning the users collection to send email. The problem now i am facing is when we get a reply to any post i am not getting any event or handler. Even i am not able to understand the name of the entity where the post replies are captured. any help would be appreciated. Thanks in advance.

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  • Suggested answer
    Andy Ran Profile Picture
    Andy Ran 295 on at

    I think PostComment is the entity which stand for post reply. You can register the plugin on its create. Please refer to following links:

    docs.microsoft.com/.../introduction-activity-feeds

    docs.microsoft.com/.../sample-collaborate-with-activity-feeds

  • Community Member Profile Picture
    Community Member on at

    Hi Andy Ran. Thanks for the prompt response. If PostComment is the entity then i dont get the entity during workflow creation(in the entity selection process) and neither i see this entity the custom solutions under entities section.

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