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Small and medium business | Business Central, N...
Answered

Provided email account does not exist

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Posted on by 5

Hi,

I am trying to post an entry in item journal but Business central is showing an error that "Provided email account does not exists"pastedimage1664455249994v1.png

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    If you search for Email Accounts in BC, there may be three types:

    1. current user

    2. SMTP

    3. shared mailbox

    One of them is set to default. If the current user is not licensed, the mail address will not be shown and then this error may show up when trying to post and send and entry.

    Thank you.

  • Verified answer
    Amit Baru Profile Picture
    3,037 on at

    Hi,

    Pls debug the code. I think you have configured Email at the time of posting Item Journal lines

    Regards

    Amit Sharma

    www.erpconsultors.com

  • Osama1 Profile Picture
    5 on at

    I have deleted current user email account but the issue has not been resolved

  • Osama1 Profile Picture
    5 on at

    Can you please explain me how to resolve the issue ??

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,105 Moderator on at

    Go through this process as described in the documentation and make sure you have set up the e-mail in Business Central correctly:

    learn.microsoft.com/.../admin-how-setup-email

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