web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Provided email account does not exist

(0) ShareShare
ReportReport
Posted on by 5

Hi,

I am trying to post an entry in item journal but Business central is showing an error that "Provided email account does not exists"pastedimage1664455249994v1.png

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    If you search for Email Accounts in BC, there may be three types:

    1. current user

    2. SMTP

    3. shared mailbox

    One of them is set to default. If the current user is not licensed, the mail address will not be shown and then this error may show up when trying to post and send and entry.

    Thank you.

  • Verified answer
    Amit Baru Profile Picture
    3,037 on at

    Hi,

    Pls debug the code. I think you have configured Email at the time of posting Item Journal lines

    Regards

    Amit Sharma

    www.erpconsultors.com

  • Osama1 Profile Picture
    5 on at

    I have deleted current user email account but the issue has not been resolved

  • Osama1 Profile Picture
    5 on at

    Can you please explain me how to resolve the issue ??

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,165 Moderator on at

    Go through this process as described in the documentation and make sure you have set up the e-mail in Business Central correctly:

    learn.microsoft.com/.../admin-how-setup-email

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,005 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,148 Super User 2026 Season 1

#3
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 557 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans