I have been having issue posting an AR invoice. The error I got from the "edit list" is "Distribution account(s) are missing or invalid." I am creating an USD invoice and have input the exchange rate to so that the invoice reflected as in Canadian dollars. I should the account no and account in the distribution so not sure what is missing and how to fix.
Any help is greatly appreciated.
Thanks,
Louise
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Once the invoice is posted status is moved to history. Not sure which window you are referring to. But if you cant find it on transaction by document it will be there on sales document. Please verify the answer when you get a chance.
Thanks and I am able to post now.
However, why when I try to locate the invoice in the Receivables Transaction Inquiry Document window, it said "This document has been removed from Sales Order processing history." What is this mean?
Hi Louise,
I think you are doing Sales Order processing invoice, please select the item number and go to item detail entry window and press distribution on that. There might be missing accounts on that window.
Can you view?
I tried to but not sure now.
can you share the screen shot of the transaction.
yes, both distribution debit and credit filled are filled.
Louise,
Are you saying the distribution debit and credit filled and still you are getting this error. Can you please share the screen shot of AR and the distribution of this transaction.
Hello,
The error points to missing mapping of accounts - probably at the Customer/Customer class level on the one hand and the item level on the other. Basic posting accounts should be mapped for :
Sales
Receivables
COGS(Cost of Sales)
Once you confirm that the mapping is complete, you may have to recapture the invoice; GP does not necessarily refresh the distributions of the transactions captured before the mapping was done.
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Almas Mahfooz
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