News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Emailtemplate - show/H...

Customer experience | Sales, Customer Insights,...

Answered

Emailtemplate - show/Hide section on mobile /Desktop

(0) Share

Report

Report

Posted on by ElineB

272

Is there any possibility to show/hide sections in your e-mail template based on on which device the email is opened?

So far, I could not find it. Only the possibility not to render.

Thanks

All responses Img

All responses (3)

Answers Img

Answers (1)

ElineB 272 on at

Like (0)

Report

RE: Emailtemplate - show/Hide section on mobile /Desktop

Hi Nya,

Thanks for your reply. It looks like a solution.

Best Regards,

Eline
Nya 29,056 on at

Like (0)

Report

RE: Emailtemplate - show/Hide section on mobile /Desktop

Hi,

If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

If there is any further doubt, please do not hesitate to let me know.
Verified answer

Nya 29,056 on at

Like (0)

Report

RE: Emailtemplate - show/Hide section on mobile /Desktop

Hi,

Please refer to the following article to customize your email with HTML designer.

Tips to Show/Hide Device Specific Content in Emails (uplers.com)

I have tested that the first solution in it can take effect.

The preview in Marketing.

Mobile:

PC:

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,235 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans