Document Templates partially working

(0) Share

Report

Posted on by cymorg

175

I have a custom entity (Tenancy) containing fields for 2 Contact entities (Landlord, Tenant).

In the Tenancy entity the Landlord and Tenant fields are both Lookups on a Contact.

I can create document templates containing info. from Tenancy and Landlord - this works perfectly.

When I try to create a document template for Tenancy and Tenant only details from the Tenancy are pulled in - all fields in the template regarding the Tenant are simply blank. No errors are thrown. The document is populated with Tenancy details but without Tenant details.

As both Landlord and Tenant are related to the Tenancy in an identical manner I would expect both to work. Why is one working properly and the other failing?

*This post is locked for comments