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Small and medium business | Business Central, N...
Answered

Working with Voided Checks

Posted on by 3,482

Hi:

The end user added a bunch of checks (by accident) to be paid in the Payment Journal.  And, she cut the checks in the Journal if I understand the situation correctly.

She voided the entire batch of checks.  This was a mistake.  8 of the 10 were actually paid in the past by manual payment.

And, when she reprinted the correct 2, she didn't take the voided checks out of the stack.

So, she printed the checks on "hard copy" on two check #s that she had voided in Business Central.

And, the worst part is that she didn't catch this until after she had already mailed the two checks.

Is there a way to fix all of this?

Thanks!

John

  • Verified answer
    john.ellis Profile Picture
    john.ellis 3,482 on at
    RE: Working with Voided Checks

    Hi Zhu:

    Actually, it was easier than I thought.

    All I had to do was change the Last Check Number "back" to the relevant previous number and choose "Reprint Checks" in the Payment Journal.

    Now, all is well!

    Thanks, for responding quickly!

    John

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,696 Super User 2024 Season 2 on at
    RE: Working with Voided Checks

    Hi, Unfortunately, as far as I know the "Void Check" action cannot be undone. If the user cancels the check on the Payment Journal, is it still not posted?

    More details: https://learn.microsoft.com/en-us/dynamics365/business-central/payables-how-work-checks#to-cancel-printed-checks-that-are-not-posted

    If yes, you can try to create a new Check, but the number may be different.

    Hopefully other experts can give you better advice

    Thanks.

    ZHU

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