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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Missing Attachment Opt...
Microsoft Dynamics CRM (Archived)

Missing Attachment Option on Mail Merge

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Posted on by A Flores

Hi,

Trying to do a mail merge with CRM and have an email template pop out into Word. Normally when I want to use mail merge and send an email, a small pop up comes up in Word that looks like this:

snip.JPG

and it usually has an option to add an attachment to the email. Has anyone else come across this problem? Is there a way to fix this?

Best,

Alexis

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