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Microsoft Dynamics CRM (Archived)

CRM v9 on premise import organisation exception

Posted on by Microsoft Employee

Hellp

Microsoft.Crm.PackageDeployment.PackageDeployerException: Package BaseCustomControlsCore failed to install on attempt 1.
System.AggregateException: Mindestens ein Fehler ist aufgetreten. ---> Microsoft.Crm.MultiTenantPackageDeployment.PackageDeployerImportException: PackageDeployerWrapper: Import Failed status encountered. Details: Failed to load solution Base Custom Controls Core, version: 9.0.0000.0375. See the log file.
   bei Microsoft.Crm.MultiTenantPackageDeployment.PdExecutor.Process(PackageDeploymentInputArgs input, JobOutput`1 output, CancellationToken ct)
   bei System.Threading.Tasks.Task.Execute()

I think the main line is: Failed to load solution Base Custom Controls Core, version: 9.0.0000.0375.

Somebody has a solution for this problem?

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM v9 on premise import organisation exception

    I'm running into the same issue attempting to upgrade our organization from 8.2.3.8 to 9.0.  

    "Failed to load solution Custom Controls Core, version : 9.0.0002.2034"

    DB version build is 13.0.5026.0

    This is an on-prem install.  I'm amazed that Microsoft has to release a fix for this seeing how 9.0 has been running in the cloud for something close to a year now?  

    Update : It turns out that this error was showing up because the user I was using to run the install didn't have enough permissions within CRM.  I re-ran the organization upgrade with a user that had more roles and then began to run into these errors:

    https://community.dynamics.com/crm/f/117/t/300064?pi61802=7#responses

    The posted fix within the forum thread worked for me and was able to complete the upgrade on my organizations.

  • Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: CRM v9 on premise import organisation exception

    I assume your V9 version is : 9.00.0002.3034? could you check DB and Application version and build number?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM v9 on premise import organisation exception

    no. still no update from MS or any helpful solution.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM v9 on premise import organisation exception

    Hi,

    I am facing the same issue after I entered the license key from MSDN. This issue also occurs for me, when I want to create a new organization.

    Do you have a solution for this bug?

    Best regards,

    Sven

  • awalters Profile Picture
    awalters 3,079 on at
    RE: CRM v9 on premise import organisation exception

    It's a known bug - there are a few other threads here going into it in detail.  There was a very unsupported workaround, but many people who tried it have reported problems afterwards.  I'd wait for the fix that unfortunately hasn't been officially released yet.  If you really need it before then, you can open up a ticket with Microsoft and you may be able to get it before release.

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