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Suggested answer

Posting Date Error

Posted on by 5

Hi,

I have multiple Service orders that are requiring us to move the posting dates in User setup to get the service orders to post without an error.

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We can bypass by changing the posting date to/from in user setup however this will leave the client wide open for postings. This is an issue for them.

Apologies I mis read the email.
I have taken a look and I can spot the issue.
The issue is that there is a rounding ledger entry for 1p that is being attempting to be posted for this transaction.
The rounding is due to cost of the item  being 0.02965 and the quantity being 3 equalling to 0.08895.
In your general settings you have a rounding precision to the nearest penny.
This explains why the transfers are being done.
The date of 27/04/2022 is being pulled from a transfer receipt on 27/04/2022 for that Item.
The quantity was 2 and there is a remaining quantity of 1 left on that transfer.
Taking FIFO into account, the service order is trying to use that remaining quantity to assign to the service order meaning that the rounding part of that posting will have that posting date of that transfer it is pulling the quantity from.
How can we get around this without changing the posting to/from date.
Any help would be much appreciated
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  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    RE: Posting Date Error

    I do not think this has anything to do with the date that the item you consume was transfer.

    This should be adjusted by the posting date on the service order head. What is the date there?

  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 9,217 Moderator on at
    RE: Posting Date Error

    hi

    contact your partner

    DANiele

  • Suggested answer
    Andy Sather Profile Picture
    Andy Sather on at
    RE: Posting Date Error

    Hello,

    If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.

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