Dynamics 365 CommunityForums Microsoft Dynamics GP (Archived) GP2013 - Direct Debit ...

GP2013 - Direct Debit of Customer Invoices

(0) Share

Report

Posted on by Community Member Microsoft Employee

I had thought this existed but although I can click enable DDR and European EFT I get no options for Direct Debit.

I can see how I can create a batch of EFT for Direct Debit but this seems to be on an individual basis i.e. we have to go in to each Debtor, do a cash receipt, enter the amount, do the apply and then build EFT batch. That is great for one part of our process where 12 customers have DD of Balance of Account. But for the other 943 where we want to select one invoice on their account and direct debit the member fee, that doesn't work.

DD should be about making collections simple. i.e. submit a batch of invoices marked as Direct Debit, run a process that creates cash receipts for that batch of invoices, generate EFT File.

*This post is locked for comments

All responses (1)

Answers (0)

Community Member Microsoft Employee on at

Like (0)

Report

RE: GP2013 - Direct Debit of Customer Invoices

I still can not get this to work although I have made steps forward. The DDR module had not been installed by our partner.

So now I can create DD transactions and then create a DD batch but I can't then Generate an EFT File. On looking at the transactions for DD I see they are not marked as EFT and I can't seem to make changes to my setup that gets this working.

What am I missing? This process would save about 8 hours time if our member fee could't be invoiced and direct debited using the system.