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Answered

"Shipping No. Series Must Have a Value in Service Header"

Posted on by 370
Hi:
 
I'm trying to post a Service Order containing one Service Item.  Its Service Lines window contains only a Resource of 2 Hours.
 
Nothing is being shipped.  I simply want to post this Order.
 
Upon trying I receive the error message, /Shipping No. Series Must Have a Value in Service Header/.
 
Where is this /Shipping No. Series/ field at?  How do I eliminate this error message?
 
Is there a KnowledgeBase article?  What is the best way to find the answer to such error messages in the future?
 
Thanks!
 
John
Categories:
  • JE-29041340-0 Profile Picture
    JE-29041340-0 370 on at
    "Shipping No. Series Must Have a Value in Service Header"
    Thank you, for the help!
  • Verified answer
    Ben Baxter Profile Picture
    Ben Baxter 4,263 Super User on at
    "Shipping No. Series Must Have a Value in Service Header"
    Since this relates to Service, you'll want to go to Service Management Setup and the Numbering fast tab.  This is where you define the default number series used when Posting Service Orders.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 64,374 Super User on at
    "Shipping No. Series Must Have a Value in Service Header"
    Hi, the easiest way is for the developer to turn on the debugging, and then he can immediately know where the error message is and what the error is reported, but this requires a development environment. Because some error descriptions are really difficult to understand.......
    Also, I'm not sure, but it looks like this setup
     
     
    Hope this helps.
    Thanks.
    ZHU

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