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Supply chain | Supply Chain Management, Commerce
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Error: A pickup mod of delivery was not found for the selected product and pickup store

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Posted on by 5

Getting the following error when process sales order.  It works from if I select Store A but errors when select store B.  Checked mode of delivery on both stores they are fine and have also done process mode of delivery and run jobs.

ERROR:

"A pickup mod of delivery was not found for the selected product and pickup store"

Any ideas what could be missing.

  • Alan Parsons Profile Picture
    Alan Parsons 30 on at
    RE: Error: A pickup mod of delivery was not found for the selected product and pickup store

    THs s normally one of a few things on the setup:

    • The mode of delivery has not been set for the store channel and then processed  and sync'd
    • The papameter is missing as noted on commerce parameters
    • The country has not been defined on the mode that the store not showing is related to.
    • The address has not been set up on the operating unit / warehouse for the store and the setup country matches the setting in the modes of delivery
    • the store isn't in the fulfillment group.

    If all of these are done and you have run the distribution job it should show.

  • TopiMe Profile Picture
    TopiMe 5 on at
    RE: Error: A pickup mod of delivery was not found for the selected product and pickup store

    Hi

    Yes, it is.  It's working for one store but not the other.

  • Suggested answer
    Sam.pruett Profile Picture
    Sam.pruett 10 on at
    RE: Error: A pickup mod of delivery was not found for the selected product and pickup store

    Hello,

    Is the mode of delivery you selected set up as the "Pickup mode of delivery" in the commerce parameters?

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