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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Error: A pickup mod of delivery was not found for the selected product and pickup store

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Posted on by 7

Getting the following error when process sales order.  It works from if I select Store A but errors when select store B.  Checked mode of delivery on both stores they are fine and have also done process mode of delivery and run jobs.

ERROR:

"A pickup mod of delivery was not found for the selected product and pickup store"

Any ideas what could be missing.

I have the same question (0)
  • Suggested answer
    Sam.pruett Profile Picture
    10 on at

    Hello,

    Is the mode of delivery you selected set up as the "Pickup mode of delivery" in the commerce parameters?

  • TopiMe Profile Picture
    7 on at

    Hi

    Yes, it is.  It's working for one store but not the other.

  • Alan Parsons Profile Picture
    30 on at

    THs s normally one of a few things on the setup:

    • The mode of delivery has not been set for the store channel and then processed  and sync'd
    • The papameter is missing as noted on commerce parameters
    • The country has not been defined on the mode that the store not showing is related to.
    • The address has not been set up on the operating unit / warehouse for the store and the setup country matches the setting in the modes of delivery
    • the store isn't in the fulfillment group.

    If all of these are done and you have run the distribution job it should show.

  • Adarsh Sunny Profile Picture
    on at
    Ensure addresses are configured at all three levels - Warehouse, Site, and Operating Unit (Store) within the same region - then run distribution schedule 1070 to sync the changes.

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